Leading Organizational Change Change Agents

Questions: 1. Develop at least four (4) realistic assumptions that you can add to the issues and problems expressed. These might typically be related to management, change processes, managerial information systems, technology, competitors, Customers and so on. Use at least two (2) sentences to describe each assumption.2. In reference to the classic article by Larry Greiner (Reading 10), explain what is happening between growth and change at WMC. Compare this with what Malhotra and Hinings (Reading 9) indicate about continuity and change.3. How does the problem statement for WMC resemble what Gersick (Reading 6) indicates about a systems deep structure (see also Hayes (2014) Chapter 3)? What consistencies exist between the facts in WMC and the descriptions of deep structure by Gersick? 4. In reference to the article by Dailey and Browning (Reading 4; see also Module 1), explain why narratives and storytelling were useful to the company.5. Refer to Hayes (2014), Chapter 6, under the heading Colla borative Modes of Intervening, which two or more of these modes might change agents in WMC use and why? Who are the change agents in WMC if change occurs? 6. Given the Typology of Organisational Change (see Hayes (2014), Chapter 3), which typology may best describe the approach that WMC might adopt? Answers: Relationship Between Change Readiness and Change Agents This particular case study has provided an in-depth understanding on how WMC has made innumerable changes within the organizational business for rendering the success in the current market. From the case scenario, it has been observed that the attrition rate of the organization is rising rapidly. Due to the increased rate of competition, the business organization is facing innumerable difficulties for maintaining their market share. In order to regain the trust of customers and crate market demand, WMC has decided to implement change management at the workplace with the help of which the performance level of the employees can be improved. The aspects change managements enables the business organization like WMC innovative business strategies and policies as well for improving the entire operational practices. After implementing change management with the process of business, the organization like WMC is able to implement advanced technology for reducing the product cost. The importan ce of advanced technology is undeniable as this particular process enables the business organization to provide more products and services in limited time range. Rafferty et al. (2013)) opined that change readiness is the appreciation or beliefs that employees intend to perceive when organization decides to implement change management process at the workplace. Before, implementing change management at the workplace, the impact of employee readiness may be positive or negative. Before implementing the change process at the workplace, employees tend to show their confused attitudes. The changes that are going to be occurred at the workplace may not be in favor of the employees. As a result, the employees may have to suffer immensely after the implementation of new business strategy. On the other hand, change initiation is the systematic procedure with the help of which employees tend to show their intense initiative for implementing change management at the workplace. Therefore, both the overarching concept change readiness and change management are inseparably related to each other. Change readiness would be effective only when the employees w ould show their interest on change initiation. In a word, if change readiness can be considered as the cause, change initiation is the effect (Mcfillen et al., 2013). Employees would show their interest in change initiation only when the change readiness is completely effective for the employees. In case of WMC, the result is quite negative. The organization being large fails to create a positive impact on the organization. After the implementation of change management, a large number of employees have decided to leave the organization. As a result, the rate of employee turnover has been raised innumerably. Cumming and Worley (2014) stated that WMC was not successful identifying the positive impact of change readiness. Before, implementing change management within the business process the business experts of WMC could make an effective interaction with the employees in order to know the perception in which the employees belong. Implementation Readiness In order to implement change management within the process of business organization has to maintain appropriate leadership style along with proper direction. As a result, the employees would like to share their opinion on whether they are flexible with the change management or not. WMC is facing innumerable difficulties from the low cost products. As a result, the organization needs to implement new business strategy and policy in order to regain the trust of people. In this kind of situation, change management would help the organization for drawing the attention of customers. Without following a proper leadership style, the business experts would never be able to make an effective communication with the employees in order to collect their feedback. Figure 1: Implementing Change for WMC (Source: Hayes, 2014) Change implementation is highly depend on some of the major factors that include internal resources of the organization, employee behavior, availability of organizational system and control, the availability of technology, the financial ability of the organization and so many. Based on the organizational resources, the business experts can decided whether they would be able to bear the cost of change management (Hayesc, 2014). On the other hand, it is undeniable that success of a business organization is highly dependent on the performance of employees. Therefore, before implementing new business strategy and policy, the business experts have to make a collective decision on how the employees are flexible with change readiness process. Based on the employee feedback and behavior, the organization should decide whether the change management should be implemented or not. In addition, the organization should have the financial stability as well based on which the organization would be able to bear the cost of new business strategies and policies. At the same time, risk management control analysis is equally important for implementing any new business strategy at the workplace. With the help of risk control program, the business exerts have the chance to implement alternative strategy and policy if the change management procedure fails to draw the attention of customers as well as employees both. WMC should focus on appropriate implementation scheme and development with the help of which the business experts can give equal priority and response on several factors such as resources, technologies, psychology and behavior. Implementation readiness is ensured only when it has the ability to manage four primary factors that include culture and resources, effective process, policies and operation system. Without the existence of effective cultures and resources, the organization would never be able to implement change management at the workplace. WMC is the brightest example of it. This particular company fails to manage change at the workplace. The business experts of this particular organization have not received supportive behavior from the employees. WMC is large and wide where several numbers of employees from various geographical boundaries like to work within the business organization (Pieterse, Canie and Homan, 2012). Large number of barriers takes place at the workplace among which communication barriers, cultural barriers, psychological barriers, religious barriers are one of the most prominent. In this kind of situation, employees from numerous backgrounds failed to show their co-operation at t he workplace. As a result, the primary aim of change management process became failed. Open System Diagram Open System diagram for WMC has been provided below. With the help of this particular diagram, an effective analysis has been evaluated on three consecutive factors that include inputs, transform and output. Figure 2: Open System Diagram (Source: Hayes, 2014) Input: People: Input implies the efforts that the business managers can provide towards the employees for receiving effective service process on behalf of the employees. Motivational factors are highly important for getting good performance from the employees. Implementation of effective leadership style is one of the most appropriate factors with the help of which employees show their interest for performing well (Rafferty et al. 2013). The employees of WMC need that motivational factors with the help of which the employees can perform well in order to reach the business goal. Motivation and Training: In order to receive good performance from the employees, organization like WMC can provide an effective professional training to the employees in order to make them more skillful and competent. On the other hand, competency brings confidence and motivation towards the performance. Funding: Before implementing change management with the help of advanced technology, the organization such as WMC has to raise sufficient funds, based on which the company becomes successful to bear the cost. Transformation: Organizations Structure: Organizational structure implies the infrastructure, external and internal resources based on which the success of business is highly dependent. Before, implementing new business strategy and policy, the company like WMC has to be concerned about the structure so that the business experts can provide necessary equipments for improving the process of management. Organizational Culture: After implementing the change management, WMC should change the organizational cultures and values at the same time. Based on the current trends of market the managers have to implement business strategy. Therefore, organizational culture should also be amended as per the implementation of business strategy. Processes: The entire process of business should be changed after the implementation of change management. The employees would like to maintain different organizational culture and behavior after the entrance of new business policy. At the same time, the process of communication mode should be changed as well after the implementation of change management process (Schiavone and Smolla, 2013). WMC should follow these aspects within their business process as well in order to gain the trust of people. Therefore, this particular aspect is a serious matter of consideration based on which companies can build organizational image and reputation. Output: The cause of effective inputs and the systematic transformation is the ultimate cause of an appropriate output. If employees become motivate from the guidance of an eminent leader, the employees would be able to provide quality products as well as services (Barratt, 2004). WMC is not exceptional to that. In addition, employees would like to accept innovative culture at the same time. Based on the output provided by the employees, the organization gets effective feedback from the customers. The primary vision of every business organization like WMC is to satisfy the needs and demands of customers. Kotters Integrative Model of Organizational Dynamics As per the integrative model of Kotters change is constituted with six primary components that include employees and tangible assets, organizations structure and operating systems, goals and strategies, external environment, technology; techniques and methods used, and social factors; culture. Figure 3: Kotters Integrative model of organizational dynamics (Source: Hayes, 2014) While fulfilling all the elements of Kotters companies have to go through some of the necessary organizational processes that include communication style, decision-making style, effective leadership style, producing effective products and service and so many (Ali and Lai, 2016). Following this particular model, it has been observed that when WMC started implementing innovative business strategies and policies, some of the major competitors equally want to change their strategies as well in order to become a serious market threat. Before, implementing an effective business strategy and policy WMC can maintain a market research in order to know the competitors new strategies and policies. For an example, in order to become a serious market threat for the competitors WMC can reduce the cost of product in order to draw the attention of low cost customers (Pugh, 2016). As a result, the range of target market would be high automatically. As it is a new market, WMC must utilize its resource s effectively for ensuring least fall at the initial stages. For instance, by reducing the production, changing the target customers and reducing the prices and adopting the pull production the market demand can be raised demand as expected by the Mira and Ryan. The medium term has provided an in-depth overview on how the ability of the company is decided to maintain integrity inside and outside the business organization. As per the point of view of this particular model it has been observed that company should implement organizational strategy and policy as per the company resources and financial growth. For an example, due to the lack of fund the company like WMC fails to implement trained and competent human resource managers who would be able to make an effective communication with the employees for resolving the issues. At the same time, it is also undeniable that without the implementation of advanced technology the company would never be able to keep a constant record over the entire process of business. In long-term process, it is evident that the company after implementing innovative equipment within the business process has to think about the external factors. For en example, implementation of advanced technology is not the ultimate responsibility of business experts such as WMC. The human resource managers have to hire professional candidates who are flexible enough with the changing process of technology. On the other hand, in case of customer service department, the customers service executives have to be very much efficient in communication skill with the help of which the customers do not have to face any kind of linguistic barriers for communicating with the service providers (Lozano, Ceulemans and Seatter, 2015). At the same time, it is undeniable that the executives should be flexible with both verbal and non-verbal communication so that people from various cultures and backgrounds can show their interest for using the products and services of WMC. Reference List: Ali, N. and Lai, R., 2016. A method of requirements change management for global software development.Information and Software Technology,70, pp.49-67. Barratt, M., 2004. Understanding the meaning of collaboration in the supply chain.Supply Chain Management: an international journal,9(1), pp.30-42. Cumming, T G Worley, C G 2014, Organization Development and Change, Cengage Learning, Stamford. Hayes, J 2014, The Theory and Practice of Change Management, Palgrave Macmillan, New York. Lozano, R., Ceulemans, K. and Seatter, C.S., 2015. Teaching organisational change management for sustainability: designing and delivering a course at the University of Leeds to better prepare future sustainability change agents.Journal of Cleaner Production,106, pp.205-215. Mcfillen, JM, O'Neil, DA, Balzer, WK Varney, GH 2013, 'Organizational Diagnosis: An Evidence-based Approach', Journal of Change Management, vol. 13, no. 2 , pp.223246. Pieterse, J H, Caniels, MC Homan, T 2012, 'Professional discourses and resistance to change', Journal of Organizational Change Management, vol. 25, no. 6 , pp. 798-818. Pugh, L., 2016.Change management in information services. Routledge. Rafferty, AE, Jimmieson, NL Armenakis, AA 2013, 'Change Readiness: A Multilevel Review', Journal of Management, vol. 39, no. 1 , pp.110-135. Schiavone, F Smolla, RK 2013, 'Trust in change managers: the role of affect', Journal of Organizational Change Management, vol. 26, no. 4 , pp. 725-747.

Hedda Gabler By Ibsen Essay Research Paper free essay sample

Hedda Gabler By Ibsen Essay, Research Paper Henrik Ibsen? s Hedda Gabler is non genuinely declarative of his huge organic structure of work: the supporter is female and the drama is a character survey. Curiously adequate, though, Hedda does non germinate or come on throughout the entireness of the work. Rather, she remains a cold and manipulative adult female. When this fact is realized, the lone undertaking is detecting why Hedda continues as a level character who is restrained from deriving the position of a hero. Truthfully, there are many variables that shape Hedda? s life. However, two factors in peculiar stand out? her male parent, General Gabler, and the repressive, masculine society of the epoch. Although Ibsen does non straight address these issues, he succeeds in conveying their critical significance. A common implicit in subject in Ibsen? s work is the linking of decease and music. And, as one might hold deduced, this premiss is employed in Hedda Gabler. We will write a custom essay sample on Hedda Gabler By Ibsen Essay Research Paper or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Furthermore, the ever-present piano, belonging to the late General Gabler, symbolizes Hedda? s yesteryear freedom, prior to get marrieding George Tesman, as the? General? s daughter. ? A more obvious illustration of General Gabler? s influence over Hedda is the big portrayal of him that dominates the? inner? room. In fact, as Ibsen ab initio describes the individual set, he momently focuses on the presence of the portrayal of the? handsome, aged adult male in a General? s uniform? ( Ibsen Act 1 ) . With this description, the reader is made cognizant of the Rhoades 2 General? s presence, even after his decease. Arguably, the most important influence the General has over Hedda is the fact that Hedda is unable to free herself of her? Hedda Gabler? individuality. It is highly uneven to be known by a name that is, in consequence, a merchandise of the by, as Hedda has late become? Hedda Tesman. ? Throughout the drama, Hedda is referred to as? Hedda Gabler, ? or, more merely, ? General Gabler? s daughter. ? This fact is besides declarative of the sort of ? facelessness? that adult females of the epoch were frequently capable to. Yet another facet of the General? s raising of Hedda is her unusual captivation with his handguns. This captivation is one of the first given hints that Hedda was raised as a male child would hold been. The mere possibility of Hedda being raised as a male is sufficient grounds to explicate her implicit in contempt at being a adult female? unable to show herself as a adult male would. Alternatively, Hedda merely ? contents herself with negative behaviour alternatively of constructive action? ( Linnea 91 ) . Since she can non show herself outright, she amuses herself by pull stringsing others. The most compelling episode of Hedda? s perfected trade name of use is the function she plays in the decease of Eilert Lovborg, a former love. Despite the fact that Eilert is the lone individual who can arouse true passion in her, Hedda feels the demand to destruct him, strictly for the intent of ? [ holding ] the power to model a human fate? ( Ibsen 2 ) . Since she is unable to straight command anyone or anything, Hedda chooses to arise against the society that shapes her and kill one of its hereafter leaders. Acerate leaf to say, the Victorian epoch of literature and society did no T offer a profuseness of chances for immature adult females. This fact is made copiously clear in Hedda Gabler. Despite the fact that society knees Hedda, it is non the lone factor Rhoades 3 that restrains her from deriving independency, every bit good as showing herself. In world, Hedda? s ain cowardliness liberally contributes to her ineluctable terminal. But, of class, the root of her cowardliness is her former life affecting her male parent, General Gabler. Even though Hedda takes pleasance in making dirt, nevertheless, she is deathly frightened of being associated with it. One such incidence involves Thea Elvsted, Hedda? s long- forgotten classmate, explicating to Hedda her current, disgraceful state of affairs refering Eilert Lovborg, who is Thea? s stepchildren? s coach. Specifically, Thea is arising against the conventions of society and prosecuting Lovborg. Hedda, invariably cognizant of dirt, responds in a predictable mode: ? But what do you think people will state of you, Thea? ? ( 1 ) . This scene is the first of many that reveals Hedda? s inability to ignore society and dirt and live the life she has neer dared to populate. Indeed, the exclusive ground that Hedda marries George Tesman is due to the fact that he is the lone one of her suers that expresses an involvement in matrimony. Once once more, Hedda? s fright of society? s ideals for adult females forces her to compromise her ideas and desires, thereby doing her to experience covetous and trapped. ? It [ Hedda? s head ] has simply gone unit of ammunition and round the coop she has built for herself, looking for a manner to flight? ( Ellis-Fermor 43 ) . In other words, Hedda has come to the realisation that there is no manner out of her? topographic point? in society, every bit good as life. She will neer be any adult male? s equal or a? existent? individual. Besides, much like the remainder of society, Tesman views Hedda as an object, a collectable. Finally, due to the fortunes imposed upon her by Norse society, Hedda responds with the 1 act of bravery she has managed to rally in her short, nonmeaningful life? she putting to deaths herself with her male parent? s handgun. Rhoades 4 While Hedda is well responsible for her cowardliness and her failure to sufficiently show herself, the manner in which she was raised, every bit good as the society in which she lives, both drama major functions in the defining of her character. If it were non for her palliating fortunes, every bit good as her lone act of bravery, one can merely theorize what she might hold come to stand for in modern-day womens rightist literature. However, literature is non founded on guess and conjecture work, it is based on seeable feelings, emotions, and actions. With this in head, one is forced to acknowledge what Hedda truly represents: the cold, passionless merchandise of a disapproving and tyrannizing society and male parent. Ellis-Fermor, Una. ? Introduction to Hedda Gabler and Other Plays. ? Modern Critical Positions: Henrik Ibsen. Ed. Harold Bloom. Philadelphia: Chelsea House, 1999. 41. Ibsen, Henrik. Hedda Gabler. Ed. Stanley Applebaum. New York: Capital of delaware, 1990. Linnea, Sharon. Barron? s Book Notes: Henrik Ibsen? s A Doll? s House A ; Hedda Gabler. New York: Barron? s Educational Series, 1985.

Thank You, God Quotes Express Appreciation

Thank You, God Quotes Express Appreciation If you are grateful for your lifes blessings and want to thank God for them, you can express your thanks in prayers and deeds. Spend a few moments every night to say a small thank you to God: not just for your successes; offer your thanks even when you fail. Failures are the stepping stones to success. Ask God to guide you through your difficulties so that you emerge strong. Find your inner strength by focusing your energies on your goal. These thank you, God quotes are more than expressions of gratitude. They inspire you to have humility and sincerity. They remind you that you are lucky to have your desires fulfilled and that you should not take your blessings for granted. Many others, though not as lucky as you, have overcome their difficulties and continued on their path. Fortune favors the brave, but dont let your achievements make you overconfident or ungrateful. Stay humble; a small mistake can wipe out your fortunes. Mitt Romney Our worldly successes cannot be guaranteed, but our ability to achieve spiritual success is entirely up to us, thanks to the grace of God. The best advice I know is to give those worldly things your best but never your all- reserve the ultimate hope for the only one who can grant it. Joseph Hall What I have done is worthy of nothing but silence and forgetfulness, but what God has done for me is worthy of everlasting and thankful memory. Rosie Cash Just a thank you is a mighty powerful prayer. Says it all. Ben Stein I thought that all of the sacrifices and blessings of the whole history of mankind have devolved upon me. Thank you, God. White Eagle Happiness is the realization of God in the heart. Happiness is the result of praise and thanksgiving, of faith, of acceptance; a quiet tranquil realization of the love of God. e.e cummings I thank you, God, for this most amazing day, for the leaping greenly spirits of trees, and for the blue dream of sky and for everything which is natural, which is infinite, which is yes. William Arthur Ward God gave you a gift of 86,400 seconds today. Have you used one to say thank you? James Russell Lowell Thank God every morning when you get up that you have something to do that day, which must be done, whether you like it or not. A.W. Tozer Perhaps it takes a purer faith to praise God for unrealized blessings than for those we once enjoyed or those we enjoy now. Jean Ingelow I have lived to thank God that all my prayers have not been answered. Henry David Thoreau Thank God men cannot fly and lay waste the sky as well as the Earth. Thomas Goodwin Those blessings are sweetest that are won with prayer and worn with thanks. John Milton Gratitude bestows reverence changing forever how we experience life and the world. Steven Cojocaru Thank you to all for your prayers and good wishes. It gave me the strength to persevere and warmed my heart. Meister Eckhart If the only prayer you ever say in your entire life is thank you, it will be enough. Garrison Keillor Thank you, dear God, for this good life and forgive us if we do not love it enough. Thank you for the rain. And for the chance to wake up in three hours and go fishing: I thank you for that now, because I wont feel so thankful then. Fritz Scholder I give thanks every day that Ive been able to take my craziness and make it work for me. Israelmore Ayivor Ingratitude to God does not rely only on our refusal to give the verbal Thanksgiving due to him but also resides in our inability to appreciate his gifts and potentials in us by leaving them untapped. Sarah Ban Breathnach â€Å"Every time we remember to say thank you, we experience nothing less than heaven on Earth.†

Summarize Taylor article Example | Topics and Well Written Essays - 250 words

Summarize Taylor - Article Example of preserving some form of status quo that management is comfortable that it divests an efficient worker of his potential to produce more than what is expected of him. These attitudes become a problem since it cultivates a culture where the labor force stagnate instead of grow. Scientific management is a solution offered by Taylor where it seeks to cultivate a new form of mentality where there is a new manner of setting an equilibrium that integrates the worth of the working man with the aid of efficiency that technology can provide. He offers four principles which starts with the assimilation of new set of ideals that have worked in the past to formulate a better set of understanding that will yield improved results. The next puts focus on establishing skilled managers who will guide in the new way of administrating the principle of scientific management. Perhaps the most important of these principles is the third which is the bringing together of science and man to a common goal. The final principle is what differentiates it from all other which is the division of work which gives direct correlation to the significance of technology in improving output while keeping the working man assured of his worth in the production process

Answering Questions Research Paper Example | Topics and Well Written Essays - 500 words - 8

Answering Questions - Research Paper Example According to Taylor, there are two ways to maintain the sense of intense solidarity. The first way deals with the â€Å"older modes of solidarity†. Republican secularism in France, according to Taylor’s example, is â€Å"erecting a dam against Muslim immigrants†. This is ineffective and represents the first way. The second way is to redefine identity â€Å"in dialogue with some elements that are external, and some that are internal†. In Taylor’s opinion this means to preserve traditions, start dialog with foreigners, and form the political ethic upon human rights. Thus, different groups of people must unite in the desire to preserve solidarity. It will happen if â€Å"Christians see it as central to their Christianity, if Muslims see it as central to their Islam, and if the various kinds of lay philosophies see it as central to their philosophies†. The ultimate goal is to create a powerful political ethic of solidarity based upon the presence and acceptance of very different views. Northop Frye, in his turn, also speaks of solidarity, but his opinion is a bit different. First of all, the author distinguishes between the national identity and national unity: â€Å"identity is local and regional, rooted in the imagination and in works of culture; unity is national in reference, international in perspective, and rooted in a political feeling†. The author condemns uniformity, when people â€Å"use the same cliches, thinks alike and behave alike†. The result of such uniformity will be a society â€Å"which seems comfortable at first but is totally lacking in human dignity†. What the author considers to be a â€Å"real unity† is tolerating dissent and rejoicing in variety of outlook and tradition, recognizing that it is man’s destiny to unite and not divide. It is possible to see that both authors support the idea of preserving the traditions of different cultures inside one

Online Video Rental Management System Information Technology Essay

Online Video Rental Management System Information Technology Essay For web-based video rental management system, the asp.net is use to develop this project as a front-end system and vb.net 2008 as a back-end system. This system is linking with MySQL 2005 as database resource. Comparing between Online Video Rental Management System with another existing system in the current market is needed to identify the weakness and strength of the systems and the specialization of this project. This chapter will begin with definition of Online Video Rental Management System which proved by several journals or articles and follow by description of advantages and disadvantages of Online Video Rental Management System, workflow architecture for Online Video Rental Management System, and lastly is comparison this project with similar system in current market that included VidRent Online DVD Rental Software, Video Rental Software, DRS Pro Start, W3Rentà ¢Ã¢â‚¬Å¾Ã‚ ¢ Rental System, and Online Video Rental Management System. Definition of Online Video Rental Management System Table 2.1: Definition of Online Video Rental Management System(no italic) Author Definition (Bertino.E, Trombetta.A, Montesi.D, 2002) Each particular system is build from what types of the data it handles and the functionalities that performs. An indexing and querying of video data can be supported by the system which is database for billing purposes or video store system which just store the video data that lacking the typical features of database. (Bertino.E, Trombetta.A, Montesi.D, 2002) A particular system is introduced in the architecture because quality of service is an important requirement for whole management system. Architecture result consists of several systems that integrated all their functionalities while preserve autonomy, extensibility and data integrity where necessary (R.Walker, P. Foster, and S. Banthorpe, 1997). An powerful interactive video systems must not only store the videos, but it also provide full functionalities included queries support, insertions and deletions for managing the videos as well as for users subscription and billing according to some policy and it must ensure adequate quality of service. Author Definition (Basile. P, Tinelli. E, Degemmis. M, Noia, T. D., Semeraro. G, Sciascio, E. D, 2007). Through online catalogues, videos are recommended to customer normally are described in both of useful features which are textual features and non-textual features. Online catalogues are the motivation that often behind the research of the developer on the recommendation features. (Dr. Oliver Hinz, Dipl.-Kfm. Jochen Eckert, 2010). Search videos and videos recommendation tools play a crucial role in e-commerce. There are only beneficial for consumers if successful to search for appropriate products supported by system which help them to identify products that fit to their preferences. So, customers can use actively for their search and recommendation systems that independently recommend products on the basis of certain algorithms and data. (Dr. Oliver Hinz, Dipl.-Kfm. Jochen Eckert, 2010). There had two different consequences of the search and recommendation systems for the rental and sales included decreasing search costs can increase the sales based on additional consumption and there can also be a shift in demand from blockbusters to niche products and vice versa, so that substitution effects can be observed. Author Definition (Yanjiang. Y Beng Chin. O, 2005). Current rental records containing two purposes to identifying information serve primarily that are users who holding overdue rental items can be trade by the service provider but only in case the user does not return the items in time. Second is the service provider can enforce rental limit such that a user cannot simultaneously keep more than a limited rental items. To be effective, an anonymous rental system has to afford these two functions as in a regular rental service. (J. J. Jozefowicz, J. M. Kelley, S. M. Brewer, 2008) A serious lack of success films exist in the video rental market from analysing even the obvious popularity of this form of entertainment and the fact that the majority of film studios domestic revenues are generated by home video viewing. (Zhan Wang, Harrison Stein, Chin Yeung Siu, Ruiqi Rachel Wang, 2005) Customers can easily rent the movies through online or at rental stores to enjoy watching the movies whenever at a much cheaper cost rather than watching movies in theatres. Movies rental is more flexibility to support the customers and enabling them to enjoy the movies in comfort of their own homes. State Simplify: By increasing media technology in movies recorder, especially movies which are stored in DVD rather than VCD are become most popular in rental business nowadays. There are about quadruple of storage in DVD larger than VCD with lower price. Customers more prefer watching movies in home in cheaper price rather than go cinema. In additional, the location of the company that support in this project is no cinema. So, movies rental is a very popular business in Cameron Highlands and it is play an important role in entertainment for resident. This project had allocated to two applications that are front-end application and back-end application. The front-end application which is interface that designs to interact with the users through online customer services. Several functions such as movies previews, videos rating, voting, and some recommendation are provide to help in sales increases by hearing from the customer. Information that collects from the customers at the front-end application needs to processes from back-end application that control by administrator but not customers such as transaction record, customer information, order management, payment detail and movies stock. By fulfilling the company requirement, a customization system is need to design based on company need and condition. In this case, system design is more focus on the customer services rather than administration functions. So, this project is needs to add more additional functions to improve the customer services and fulfil their need at the same time benefit to the company in two ways. Targeting to expand the company, a flexible system is mainly consideration by the company to adding a communication space to collect the information from customer and understand what the customer needs. Customers are freely allows to remove, add, or cancel reservation of the videos within certain period. By cooperation several functionalities, an integration management system is create and it is fully customise to the company and help the company improve the business daily transaction. Advantages and Disadvantages of Online Video Rental Management System Online video rental management system is design with several advantages that benefit to organizational, customers and business processes. According to PlanMagic(2010), advantages included legendary ease of use, advanced functionality, low cost of ownership, customer approved and competitor Approved. Same as proved from PlanMagic, 2010, this project had advance functionalities to achieve competitive advantages that are more focus on customer services by adding the automation email sending, attraction interface, and given movies recommendation to let customer unlimited browse and watch movies preview through online and leave some commends on the movies after they watched. Movies recommendation specially provides to customer who are in hesitate of choosing movies. Lower prices of the movies rental are suitable for local students and residents because the owner is obtain the low cost of the movies resources by suppliers. From such advantages, its user-friendly format can be easily controlled by anyone and at the same time, it able requires and maintains to only one person with reducing overheads to a great extent. This video rental system can be understood and installed within a few minutes. In this project, it can benefit to the owner by reducing the human resource and fully utilize system performance to easily keep track the rentals and sales history, storing customer information, auto calculate late payment and generate payment that customer need to pay. All these features are totally customizable and make for unique Online Video Rental Management System to meet the expectation of the Stop and Stick Company. Online reservation is one of the advantages from this project to let the customer making order anytime and anywhere. They no need arrive to the shop to checking whether the movies in stock or not. By applying this project, owner can get the business easily through customer online reservation and increase the orders from suppliers to expand their business quickly. According to Web Experts, 2008, Our online reservations system for videos, DVDs, equipment, or whatever else you want to rent handles everything included east stocking and management. By applying online video rental management system, customers are freely to browse the website, view the movies preview, given recommendation, or making reservation of the movies in whole day 24 hours whether the shop is close or not. Reservation list will be auto arrange in order and handle by owner for second day. Besides of advantages, this project had some disadvantage that cannot be avoided. Compare to the current online video rental system, local DVD movie rental from this project have to treat with late fees, due dates and traffic but through online videos rental system, there are no need to worry about it by ship the videos to the customer after make order from online. Due to the small business company, the company had not suitable yet to running the business by delivery the DVDs to customer through online reservation. By consideration of limited resources of movies and human resources, it is difficult for company to append this service with higher cost. Customer needs to arrives the shop and rent the movies which are reserved. Due dates and late fees are needed charges from customer to maintains and manage the limited stock of movies. In additional, by the reason of the good company location which is stay at middle of the city, so that students must pass by the shop after school for everyday. It is bringing a larger market for the students who are rent the movies or return with easily and convenience. So, it is hard to provide the online payment feature from this small company, customer cannot enjoy any payment through online. Transaction process is done by cash exchanges between the owner and customer at the shop after reservation on the portal. Besides that, one of the disadvantages of this project is the problem of DVDs damage or broken after return by customer and gets negation by customer. The lost of physical cost lost is one of the disadvantages of this project which cannot be avoided and only can control it by manageable the videos under the rule and procedure before rent to the customer. Workflow Architecture for Online Video Rental Management System Figure 2.2: Workflow Architecture from source (Riderck, 2009, March 28).(no date, no italic) (Riderck, 2009) In this section, the overall structure of the online video rental management system is referring by Ridercks video rental system which is similar with this project. Same as Riderck workflow, all customer need to register as a member before utilize the web-based video rental management system at the shop to obtain the id number and membership card by owner. Customer information will be store into the database for rental use. According to the Riderck workflow, it is an offline video rental system and transaction will be keep track after customer rent the movies in the shop. Payment will be calculate by admin part that is inside the video rental system and generate the receipt to customer. By compare with this project, using web-based video rental management system is bringing tremendous benefit to the customer and company for manage the company and effect in increasing sales. After registered as a member, customer can freely leave their comment, rating, voting and making reservation on what the movies they need through online. Besides that, latest release movies and promotion had automatic received by customer at the first time by email sending. Movies which are coming up to date had reminded by email sending from company to prevent movies fine. Reservation or direct orders by customers are process sequence by admin part who are first come first serve. Payment automatically calculates by system that included late payment and total of videos rent let the company easily and speed up the transaction processes. Simple report will be generate for every month to clearly define the total of sales, total movies that are rent and help in decision making by ordering the movies from supplier based on the popular rate of movies. A concept of workflow architecture at the below is draw by developer for this project to let readers more understand about the system process of Online Video Rental Management System as a big picture. Figure 2.3: Workflow Architecture of Online Video Rental Management System Comparing Online Video Rental Management System 2.4.1 Comparison between Online Video Rental Management System with existing current system Table 2.4: Comparing Online Video Rental Management Systems with existing system- Administrator Part (Back-end Application)(no itallic, pls retructure table become smaller) Feature/Functionality VidRent Online DVD Rental Software Video Rental Software (quote) DRS PRO START 5.1 (quote) W3Rentà ¢Ã¢â‚¬Å¾Ã‚ ¢ rental system (article) Online Video Rental Management System Administrator Function: (Back-end Application) User login à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ Profile management à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ Inventory management à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ Transaction record à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ Time and date management à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ Auto late calculation payment à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ Report à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ Transaction calculation à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ Billing à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ Email automation sending à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ Damaged/Missing Item à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ Table 2.5: Comparing Online Video Rental Management Systems with existing system Customer Services Part (Front-end Application) Feature/Functionality VidRent Online DVD Rental Software Video Rental Software (quote) DRS PRO START 5.1 (quote) W3Rentà ¢Ã¢â‚¬Å¾Ã‚ ¢ rental system (article) Online Video Rental Management System Customer Services: (Front-end Application) Powerful search engine à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ Movies Categories à ¢Ã‹â€ Ã… ¡ limited à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ Movies previews à ¢Ã‹â€ Ã… ¡ Prompt out related movies preview à ¢Ã‹â€ Ã… ¡ Auto count numbers of visitor à ¢Ã‹â€ Ã… ¡ Movie rating, voting and recommendation à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ System auto give suggestion à ¢Ã‹â€ Ã… ¡ Movies reservation/order à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ à ¢Ã‹â€ Ã… ¡ 2.4.2 VidRent Online DVD Rental Software VidRent is web-based or online video rental software that promotes to the customer in rental business area. According to Spectrum Research, Inc., 2010, VidRent system was first releasing by Gold Entertainment Group, Inc., and they had almost 5000 distributors and customers for a year before they fall into the recent video rental company price wars and ceased operations. From rapidly development of video rental, VidRent is no longer available because the prices became cheaper and it is cause by competitive advantages. Same as this project, VidRent is consisted of two parts; there are administrator part and customer services part. Through this system, customers can login to the website and making reservation of the videos after registered as a member. Besides that, VidRent provided several movies in difference categories that can let the customer making choices on the movies which types they are preferable. Movies voting, rating and recommendation given by customer on the movies are important to increase the interest of customers on movies rental in certain types. Search function is one of important part that provided to customer to find the movies easily by typing the title name of the movies. It is lack of functionalities on the payment section in this VidRent system. According to the features that state from the VidRent system, there are no provided transaction calculations and billing to customer after the movies are reserved or prepared on the cart. This system is no provided payment function and customer need process their payment by arrives to the shop. Payment record is not build in VidRent system and it may needs to link with another accounting system or POS system to control the business. From observation of the VidRent system, all information and pictures of the videos allocated on the interface that is too simple and the pictures are combination together make the interface looked complicated. Figure 2.6: Administrator Support (VidRent Online DVD Rental Software) Figure 2.7: Customer Support (VidRent Online DVD Rental Software) 2.4.3 Video Rental Software Commodity Rental Video rental software is a very efficiency system in the accounting area and transaction processing system. By adding accounting and point of sales system into video rental system, all-in-one system is powerful to let the user more easily to manage their transaction with auto calculation of the total payment and monthly account calculation. By using this function, cost saving and system simplification help the company run their business smoothly. From above statements, this is strengthens of this video rental software and it encouraged use in medium size of organizational. Same as VidRent system, video rental software has divided into two parts which are administration part and customer services support. This system is strongly concentrated on the administrator part especially the payment area. Accounting function and point of sales function in the system will benefit to the user in calculating monthly sales and transaction will become more quickly and sufficiency. From customer support section, the drabness layout and functionalities of the customer supports website is one of the weaknesses in this system. The most important of the search engine was ignored builds in video rental software, so customer cannot quickly search the movies which they need. It needs to take a longer time to search the movies by click the one page to another page until the end. In additional, there are no categorize of movies that place in order on the main page, user may be confused and it is become more complicated when the new movies are adding or update in the future. Besides that, this website is totally no interaction with the customers because customer recommendation, voting and movies ranking is no provided to the customer. This system is strongly focused on administrator part that use in business transaction process but it is poor in customers support. Figure 2.8: Administrator Support (Video Rental Software Commodity Rental) Figure 2.9: Customer Support (Video Rental Software Commodity Rental) 2.4.4 DRS PRO START 5.1 Online DVD Rental System 5.1 is divided into three versions which are DRS Pro Start 5.1, DRS Pro Business 5.1, and DRS Pro VIP 5.1. Three difference versions of the system can meet the difference need from customer who is running their rental business. In this case, basic function is more suitable for apply by small enterprise.  By the way, DRS Pro Business 5.1 and DRS Pro VIP 5.1 are more suitable for the medium or large company with contained advanced functionalities and specific solution that is given. DRS Pro Start 5.1 is a system that fully implement through online, customer no need reach to the shop and all the services are provided to customers through E-Commerce. After reservation is making by customer, videos are pack in envelop and directly shipping to the customer, it bringing a convenience way to the customers at difference location. Time saving and cost saving is a main issues for customer when they getting to the shop to choose the movies. Through online services, there are no any due date or late payment of the movies rental. So, the two functions that are time and date management and auto late calculation payment of the system can be ignore and omitted. By using this system, company need spend a larger amount of the human resources cost and material cost such as shipping cost, quantity of DVDs, and worker. From the powerful function of automation email sending function in this system, customer can receive the notification which sending by the system automatically such as disc returned/dispatched, titles requiring rating, recommendations, titles coming soon and etc. The function of search engine is provided to let user quickly search movies. Video rating, customer commend are welcome update by users. There are very limited catalogue in DRS Pro Start 5.1 package. The simple layout and less attraction website easy lead the users bored. Figure 2.10: Administration Support (DRS PRO START 5.1) Figure 2.11: Customer Support (DRS PRO START 5.1) 2.4.5 W3Rentà ¢Ã¢â‚¬Å¾Ã‚ ¢ rental system According to the article, W3Rent is an online system that similar with DRS Pro Start 5.1 which is implements the business through E-Commerce. Customer no need arrive to the shop but they can receive the movies anytime, anywhere through shipment method from making reservation through online. So, time and date management and auto late calculation payment can be ignored same as DRS Pro Start 5.1. Security had provided to prevent unauthorized to access the information. Difference users in this system have difference access level such as customer only can login to the customer support website but they are not allow access to the administrator functional area. The staff can login to manage the inventory and being transaction with customer of the administrator area. Limit the functionalities can clearly divide the task for difference type of position and not confuse. According to article, there are no provided report function and transaction record function to the customer. So customer cannot find the history of transaction when they want check back the movies whether had rent by them previously or not. Report cannot generate without historical of transaction record. There are special function in this system is this system can handle the damaged item such as broken of DVDs, damaged DVDs, or lost of DVDs. The system can keep track this DVDs and placing them to specific section. Automation email sending had provided by this system that can help the company saving the cost of time because any notification, returned or dispatched are auto send out to the customer by mail. Besides that, this system had less interaction with the customer because it no provided movies rating and recommendation on the movies to the customer. So, company does not know which type of the movies is more preferable by customer and focusing on promote the popular movies that rate by customer. 2.4.6 Online Video Rental Management System Focusing on customer service is the main purpose of this project to target the customer preferable on the movies to affect the sales. An attractive main page of the customer website is very important to capture the interest of the customer when they are browsing to the website. Short movies previews at the website can attract the customer to click them and watch the content of the movies, so customer will immediately take a consideration of the movies to rent based on their preference. Besides that, the related movies will be prompt out below the movies that watching by customer, so customer can rent more. Powerful search engine and movies catalog should provide to the customer to search the specific movies with easily and faster. Furthermore, this system will give some suggestion to the customer when customer in hesitate to choose the movies by key in some words about what types of the movies are more prefer by them based on the mood feeling. After customer watched the movies, they can give some recommendation and movies rating through login to the website. In the administrator part, access level has provide to users to separate the position such as customer can browse to the customer support area to watch the movies, leave recommendation and enjoy the services that provide by this system, staff can login to administrator function to process the transaction with the customer but they are not allows to change any information of the inventory or delete the customer information. Only the boss or manager can access all the data in this system. Limit the function to difference users are important to ensure the security if the company to prevent attack by un-authorization. By the way, transaction record, payment detail and calculation functions have included in this system. Report need to generate and show the total sales of each month to easy the user make decision in supply the videos from supplier. Email automation sending function can given notification, promotion for new movies and remind customer when the rental is up to date. This system no provides videos shipping, so customer needs to rent the movies directly in the shop base on the limited resource of the Stop And Stick Company. 2.4.7 Discussion of table 2.4 and table 2.5 By comparing online video rental management system with another four existing systems, it found that the previously of four software are very strongly focused on the administrator part. If company only focus on administrator part, they would not know what are the types of movies customer more prefer from interaction with the customer through get feedback from them. By focusing customer services within this project, long term profit can be measure by update information from customer. All of these systems allow the users to keep track the rental, stores the customers detail, taxes calculation which are basic functionalities of the system accept VidRent system. Beside this, there have provides customer rating, recommendation give by customer and get the feedback from customer accept W3Rent System. VidRent System and Online Video Rental Management System no provide online payment and the transaction need directly process in the shop because of limited resource and the system are suitable for small enterprise use. Nowadays, more and more system needs to focus on the customer services to provide integrated system to the customer and catch up their time. By automation email generation, email can auto send to the customer when the movies up to date or during release the new movies to save the cost and time. From this, VidRent and Video rental software is lack of this function. Besides that, search engine and movies catalog is most important function to easy find information, product or movies from the customer. Lack of those functions from Video Rental Software and DRS Pro Start 5.1 System are easy confused and make the interface more complexity. For DRS Pro Start 5.1 and W3Rent system, the functions of time and date management, and auto late calculation payment are no need because they provided the shipping services to the customer and there are no any fines on the late return. There are differences of Video Rental Software which is included the functionalities of time and date management, and auto late calculation payment no matter it is same area with DRS Pro Start 5.1 and W3Rent system. 2.5 Chapter conclusion Chapter 2 concluded with five system comparison that included VidRent Online DVD Rental Software, Video Rental Software, DRS Pro Start, W3Rentà ¢Ã¢â‚¬Å¾Ã‚ ¢ Rental System, and Online Video Rental Management System. Comparing between these projects system with other systems in current market had been done by comparing the specialization, features and functionality of the system. From the lack functionalities require by other system, full functionalities and special functions are need to add in this project to enhance the quality of the system and target to enlarge the market from small enterprise. Before comparison process, definition of this project had been identified and it advantages and disadvantages of this Online Video Rental Management System.

Kurt Cobain Essay -- essays research papers

Kurt Cobain Kurt Donald Cobain was born on February 20,1967 in the town of Aberdeen, Washington. Aberdeen is on the west coast and is about 108 miles southwest of Seattle. Aberdeen is a dreary place with about seven feet of rain a year. Kurt was born to Mrs. Wendy Cobain and to Mr. Donald Cobain. Wendy was a homemaker. She had a very tight bond with Kurt. He was her first born. She had another child three years after she had Kurt. Her name was Kim. Donald was a mechanic. He was very into sports. He often tried to push Kurt into sports but Kurt just didn't like them. Even though the Cobain's didn't have much they seemed to do all right. Wendy dressed her children in the best clothes she could afford. They always looked like the best dressed kids in Aberdeen. Kurt was an extremely happy child. He would wake up everyday so happy. He was always filled with joy and always had a smile on his face. Kurt once said his upbringing could be decribed as "white trash posing as middle class". His mother told him to stay away from the poor kids. She said they were dirty. So Kurt did and he also would beat the up. Then in 4th grade he realized he liked them better. Around that time people started to notice that Kurt was very good in art. Most of Kurt's friends didn't really like things like art and music. He loved these things so much he stopped making friends because he was different. Kurt was not such a health kid. His whole life he suffered chronic bronchitis. At age of seven he was diagnosed hyperactive. He was put on Ritalin. This seemed to make him stay up until four in the morning. They soon put him on sedatives. This did not work either. They made him fall asleep in school. Doctors told Wendy to try subtracting sugar and Red Dye #2 from his food. This was the right prescription for Kurt. Sometime during the 8th grade Kurt was diagnosed with scloiosis. In his later years the weight of his guitar made it worse. Suicide also ran in his family. In 1979 a great uncle committed suicide and in 1984 an uncle also committed suicide. Kurt was in love with music since the age of two. He was brought up in a musical family. One of Wendy's uncle had some records out in the 40's and 50's. Her brother was in a Rock and Roll Band. Her sister was in a country band and played the guitar. Almost everyone had some sort of musical talent. Kurt had always wanted to be a ... ... Kurt wakes twenty hours later and denies it was an attempt. At this time Nirvana decides to cancel the rest of the tour and take a rest. Through all of the tours their are rumors that tensions are high between the group members. The press says there is constant fighting. There is even a rumor that the group is going to break up. To add to the cancellation of their tour they also cancel all their involvement in Lollapalooza. Then on March 18,1994 a startling thing happens. Kurt locks himself in a room of his house. He will not come out and he has a 38 caliber revolver with him. He threaten to kill himself. Courtney Love once again calls the police. The police come and take control of the situation. They take the gun away. Some time around March 30,1994 Courtney calls for an intervention to get Kurt off of drugs. She realizes he really does need help. On March 31,1994 Kurt checks in to the Exodus Recovery Center. It seems as though Kurt wants help. This doesn't last long. The day after he checks in he jumps a wall and it is the last anyone sees of him. He is missing On April 8th an electrician finds Kurt dead in home, from an apparent self- -inflicted gun shot wound to the head.